Delivery and Return Policy
- We offer FREE delivery services via S.F Express to all Hong Kong's Industrial /Commercial Locations. Shipments to Non Industrial/ Commercial Locations or Remote Areas will be subjected to HKD30 service charge at buyer's own cost upon delivery.
Please click HERE for definition of Non Industrial/ Commercial Locations or Remote Areas.
- All items will be sent out within 3 working days. A tracking no. will be sent to your email for updates as soon as the shipment is made.
- If you want to pay and pick up the items in our store, please feel free to contact us and we will reserve the items for you for 2 working days. Please note that we only accept CASH in-store.
- For overseas shipment, please contact us for details.
All goods sold are not refundable and exhangeable, except CLOTHINGS and SHOES.
Exchange is only accepted for merchandise with manufacturing defects and brought back to our store IN PERSON within 7 days of purchase. Refund is applicable only if replacement stocks are not available.
Merchandise must be returned in original condition, unused with original packing and sales invoice.
CLOTHING and SHOES
Clothings should be returned new, unused and with all E C BUY and designer garment tags still attached. Shoes should be returned new, unused with boxes and dust bags (if any). Please return the item to our store IN PERSON and we will exchange or refund by cash after inspection.
* * * Strictly by appointment only * * *